How to Fix “This Device Was Reset” on Android Devices   

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user“I recently purchased a secondhand Samsung device from an online seller. The device arrived in perfect physical condition. However, when I turned it on, the device informed me that it had been reset. I had to sign in with a Google account synced on the device previously. My Gmail account did not work. What can I do?” – Mary, Quora

If you come across “this device was reset” on an Android device, it means that someone had performed a hard reset on the device. If you log in using the Google account synced on the Android device, you should be able to get rid of “this device was reset” screen. If you do not know the credentials for the synced Google account, read on to learn how to bypass “this device was reset” screen. 

Basic Understanding of “The Device Was Reset” Message

Google introduced the Factory Reset Protection (FRP) with Android 5.1. If a device is running Android 5.1 and later, you won’t be able to complete the factory reset process without entering the credentials for the Google account synced on the device. 

If you purchase a secondhand device featuring the original owner’s Google account, you won’t know the password for the account. If you try to factory reset the device, you will end up being stuck on the FRP lock screen which has “this device was reset” prompt. This same thing will happen if you cannot recall your Google account password. 

the device was reset

The reason behind the implementation of the Google FRP lock was to make it impossible for thieves to factory reset stolen devices. The FRP lock, however, affects even people who acquired their devices legally. If you are dealing with the FRP lock on your Android device, this article should help you bypass it. 

2019 New & Best Way to Bypass "This Device Was Reset" Prompt 

The easiest way to bypass the Factory Reset Protection lock on all Android devices is to use an Android unlocker known as iMyFone LockWiper (Android). LockWiper (Android) will get rid of the Google account synced on the device, which allows you to sync the device with your own Google account.If you had purchased a secondhand device, this will deny the original device owner the ability to block you from using the device.

With LockWiper (Android), bypassing the lock screen should be both easy and quick – it will take you a couple of minutes, at most. 


12,000,000+ Downloads

What You Can Enjoy with LockWiper (Android)

  • You will easily get rid of “this device was reset” message when you try to set up a used phone.

  • It allows you to fully erase the previously synced FRP lock and use a new account.

  • You can stop a second-hand device from being tracked or blocked by the previous Google account.

  • It also allows you to bypass any kind of screen lock without resetting or restoring.

  • You will get reliable promise of high success rate as it provides specific fixes for specific devices.

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How to Bypass “The Device Was Reset” Message: 

LockWiper (Android) is extremely easy to use. On top of having a nice user interface, the tool shows the user all the steps that he/she needs to follow to complete the FRP bypass process. Getting rid of “this device was reset” error is as easy as following the simple steps we have outlined below:

Step 1: After installing iMyFone LockWiper (Android) on your computer, launch it. Select Remove Google Lock (FRP) from the home screen. 

LockWiper android

Step 2: On the next screen, connect your device using a USB cable after clicking Start.

LockWiper android

Step 3: Then select the right information of your devices. LockWiper (Android) needs your right information to download a data package.

LockWiper android
LockWiper android

Step 4: Download the data package and install it on your device.

LockWiper android

Step 5: Enable the USB debugging and OEM unlocking on your device with the onscreen instructions on LockWiper (Android). Then it will start to remove “the device was reset” message.

LockWiper android

Step 6: Kindly wait for it to finish. When your device reboots, start to set it up. You won’t need to verify the previous Google account any more.

LockWiper android

In Conclusion

If you are stuck on “this device was reset” error screen, accessing the full features available on your Android device will not be possible. Luckily for you, getting rid of this error is extremely easy. All you will need is a tool known as iMyFone LockWiper (Android). It will not just give you the ability to access all the features available on your Android device, it will also allow you to use a new Google account on the device. 


By  James Vincent , to Google FRP Unlock

Posted on Jun 26, 2019  ( Updated: Jun 26, 2019 )

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