[All-in-One Guide] WhatsApp Restoring Media Stuck on Android

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WhatsApp is a popular messaging service and millions of users worldwide use it to exchange text messages, audio and video files with other users. WhatsApp does allow you to back up the data to Google Drive so that you can restore it when you need the backup file. 

But it is not always smooth for every Android phone user out there. Some users have complained about WhatsApp restoring media stuck error on their Android devices. We came across a query in one of the popular online forums. Many other users are facing the same problem.


My Samsung Galaxy S8 was stuck on a boot loop so I got it replaced. I installed WhatsApp and tried to restore my previous backup. But the restore process got stuck at 69%. I reinstalled the app again and tapped on Restore again. But this time it was stuck at 65%. I'm not good at technology, so can anyone out there help me out with this?

This becomes frustrating when you are about to lose important files during the restoring process. We have brought in several methods using which you can easily fix this problem.

Part 1. 6 Ways to Fix WhatsApp Restoring Media Stuck on Android Problem

We have heard about this issue from many Android users. This can be an issue with the WhatsApp itself or the Android OS. Nonetheless, we provide the top solutions to this issue here.

Way 1. Check Your Phone Number & Google Account

Very often, the users try to restore the back up with the wrong phone number or Google account. So check if that is the case with you.

Step 1: Open WhatsApp and tap on three dots.

Step 2: Go to Chats -> Chat Backup.

Step 3: Check if the Google Account is correct.

Step 4: Now under Settings, tap on your profile photo and check if the phone number is correct.


Way 2. Spare Enough Space on Your Android

This can be silly for some users, but many times the device would not have enough storage.

Step 1: Open Settings -> Storage.

Step 2: Check the available storage on your device.

Step 3: If it is low, consider removing some unnecessary files or apps from your device.


Way 3. Make Sure Google Play Services Are Installed

Have you installed Google Play Services on your device? The device will not function properly if it is not installed. So, check and install Google Play Services.

Step 1: Open the Google Play Store and go to My apps & games.

Step 2: Check if Google Play Services is listed in your apps list. If not seen, search and install it on your device.


Way 4. Fully Charge Your Device

Sometimes the issue can occur because of low battery on your device. Before backing up or restoring the data, always make sure that the device is fully charged. Note that you may lose the data if the device turns off during the process.

Step 1: Connect the device to the original charger.

Step 2: Now plug the charger to the wall socket and wait for the device to completely charge.


Way 5. Check the Internet Connection

A slow or unstable internet connection can be the reason for this error.

Step 1: Go to Settings -> Wi-Fi. 

Step 2: Toggle on the Wi-Fi and connect to the desired network.

Step 3: Check if the password entered is correct and the internet is working.


Way 6. The Most Effective Way to Fix WhatsApp Restoring Media Stuck

Sometimes the Android system glitches will cause this kind of issue like WhatsApp restoring stuck. So you'd better choose a professional repair tool like iMyFone Fixppo for Android, which is designed to fix all types of software or system issues on Android. 

  • Without any knowledge in Android technology, you can easily use this tool and fix the issues.

  • This software is compatible with thousands of Android phones and tablet models.   

  • It comes with a 100% success rate in terms of fixing the Android system issues.  

Just follow these steps to fix WhatsApp restoring media stuck on Android error. 

Step 1: Open Fixppo for Android on the computer and click on the Start button on the Home page. Select your device details correctly to download the appropriate firmware version. Now click Download Firmware.  


Step 2: Once you give the details the firmware will be downloaded automatically by the program. The device information will be shown. Check if it is correct and proceed by clicking the Start button.


Step 3: Next, connect your device to the computer. You need to put the device be in "Download Mode" before you start fixing this issue. Once the phone enters the Download mode, the fixing process will start automatically.


Another reason to use this tool is that it has the fastest repairing rate compared to similar tools available in the market.  Moreover, many professional websites and users have already used this tool and given positive feedback.


Part 2. Related Tips on WhatsApp Restoring Media Stuck on Android

We hope that this issue may have been fixed and now you are able to restore the WhatsApp media. Follow these steps if you want a seamless Android experience.

Tip 1. Update WhatsApp to Latest Version

Always use the latest version of WhatsApp to avoid any issues in the future.  

Step 1: Open Google Play Store and tap on My apps & games.

Step 2: If you see WhatsApp on the list, tap on the Update button next to it.


Tip 2. Update Android OS Version to Latest

Most of the software bugs also get fixed on updating your phone to the latest version.

Step 1: Go to Settings -> About -> Software Update.

Step 2: Tap on Update Now if there is an update available.



We have given the best ways for solving WhatsApp restoring media stuck on Android error on your device. Choose Fixppo for Android tool as your first choice if you want an all-in-one method. Share your comments below and let us know which method works for you.


By  Robert Moore , to Android Issues

Posted on Jul 24, 2019  ( Updated: Oct 15, 2019 )

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