Top 5 Ways to Fix WhatsApp Backup Stuck on Android

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WhatsApp is used by millions of users across the world. Being one of the most popular messaging services, lots and lots of data is exchanged between the users every day. Not everything but some data is useful to the users. Luckily, you can save the WhatsApp data by backing it up to the Cloud.

WhatsApp allows you to back up and restore the WhatsApp data to Google Drive. This feature is useful when you change your device or factory reset it. But sometimes even the WhatsApp gets stuck during the backup process.

However, WhatsApp backup getting stuck is not common, but when it occurs, it becomes frustrating. There are many users who are annoyed at it.


I have set the WhatsApp backup to happen automatically. WhatsApp data on my device was getting backed up every day but suddenly from the last couple of days, Google Drive is failing to finish the backup process. It is getting stuck at 85%. I have tried changing the Wi-Fi networks and restarting the device but to no success. I'm planning to change my phone very soon, so backing up the data is very important for me. Can anyone help me in this regard?

Here, you can learn what to do when WhatsApp backup gets stuck on your device. These are some top ways that will help you to get rid of this issue.

You can have a brief view of each method before reading this article.

Success Rate
Operating Difficulty
Required Time
More Benefits
Add Your Google Account
Install Google Play Services
Check the Network
Clear WhatsApp Cache
A little bit complex
A little bit long
Fix all system/software issues

Method 1. Remember to Add Your Google Account

Have you added your Google account for WhatsApp backup? Many users forget about it and then encounter WhatsApp backup stuck Android issue.

Step 1: Open WhatsApp and go to Menu -> Settings -> Chats -> Chat backup.

Step 2: Now tap "Back up to Google Drive and choose a backup frequency other than "Never".

Step 3: You need to choose a Google account. If Google account is not connected, tap "Add account" and enter ID and password.

Step 4: Now tap "Back up over" and choose the network-either Wi-Fi or cellular.


Method 2. Install Google Play Services on Your Device

Google Play Services is used for updating all the apps from the Google Play Store. It enhances the app experience on your device. In most cases, Google Play Services will be pre-installed. If not, follow the steps given below.

Go to Google Play Store and search Google Play Services. Then tap Install.


Method 3. Check or Change Another Network

Sometimes unstable network connection will also be the reason for WhatsApp backup getting stuck on Android.

Step 1: Open Settings -> Wi-Fi.

Step 2: Check the connected Wi-Fi network.

Step 3: If it is unstable, connect your device to a different Wi-Fi network.


Method 4. Clear WhatsApp Cache

Clearing the app cache can also help in fixing this issue.

Step 1: Open Settings -> Apps.

Step 2: Tap WhatsApp and then tap Clear Cache.

Step 3: Restart your device and then try to back up WhatsApp again.


Method 5. An Advanced Way to Fix WhatsApp Backup Stuck on Android Issue

If none of the above methods has worked in solving the WhatsApp backup stuck Android issue then there may be a problem with the Android system. Then you can fix this issue with iMyFone Fixppo for Android which is a powerful tool that is designed to fix all kinds of Android system issues on phones and tablets.

  • You can use this tool for fixing the Android issues even if you don't have any knowledge in Android technology due to its simplicity.

  • It provides a 100% success rate for fixing Android system issues.

  • It has been trusted by Macworld, Cult of Mac, Payetteforward, Makeuseof and so on.


Fixppo for Android can be used by anyone and just follow the steps below.

Step 1: Open Fixppo for Android on your personal computer. Click on the Start button on the Home page. You need to download the firmware version for fixing this issue successfully. Enter the device details and select other options correctly. Now click Download Firmware. After you give the details, the firmware will be downloaded and the software will be extracted automatically.


Step 2: Connect your device to the computer. You need to put the device be in "Download Mode" before you start fixing this issue.


Step 3: After completing these steps, the device will enter the Download mode. Now the fixing process will start automatically. Make sure that you neither use the phone nor disconnect from the computer until the fixing process gets over. Once the process is over, the phone will restart, fixing all the Android issues.


Do not hesitate to try this tool now!


WhatsApp backup getting stuck on Android can be troublesome because you don't know whether the reason is with the app or the device system. With the above methods, this issue can get solved easily. For any Android system-related issues on your device, you can use Fixppo for Android. If there is something you want to share with us, let us know in the comment section below.


By  Robert Moore , to Android Issues

Posted on Aug 23, 2019  ( Updated: Oct 15, 2019 )

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