6 Things You Should Know to Fix Samsung Phone Won’t Turn on

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Samsung makes some of the best phones, so it has a huge fan base around the world. These phones are durable and come with lots of features. But even the Samsung phone users may encounter problems. This can be frustrating for you because you pay to get a sturdy and durable phone and you have to deal with various kinds of issues.

Many users have been complaining about a common problem they are facing - their Samsung phone won't turn on no matter how hard they try. Most of them have tried various ways to fix this issue, but none of the methods worked. The issue can be anything, from a temporary software problem to a freak hardware problem.

See an email from one of our readers-


I bought a Samsung Galaxy phone a few months ago. It was working fine until it started giving some issues. Now, my Samsung phone won't turn on. I'm really frustrated and cannot go about doing my work without my phone. Please help me!

We receive many queries related to issues in Samsung phones. This is not an uncommon issue among the Samsung users, so in this article, you will find the reasons why your Samsung phone won't turn on and the best methods to fix this error.


Reasons Why Samsung Galaxy Phone Won't Turn on

You use the power button as usual for turning it on, but still, the phone is not firing up. You try every possible way to turn on the phone but it just doesn't happen. Now you wonder what may be the problem with your phone.

This issue prevents you from accessing your phone and makes you helpless. First, you need to know the reasons so that you can avoid the mistakes you make while using your phone later.

  • The interruptions during the firmware update on your phone can cause this problem. If your Samsung Galaxy phone stops working and is not turning on after you have updated your phone, then the problem lies with the update.

  • Have you checked the battery on your device? If the battery is completely discharged, then it will not turn on. Make sure you charge your phone regularly.

  • Even an app crash can prevent your phone from turning on.

  • There can also be a hardware issue if you have recently dropped your Samsung phone. The phone screen might be damaged.

  • Even moisture and splash of water can make the screen unresponsive.

The reason for this issue can be anything. But don't worry, because we will bring you the best 6 solutions to solve this problem.

Success Rate
When to Choose
Operating Difficulty
Required Time
Encounter all software issues
Hard Reset in Recovery Mode
Encounter some software issues
A little bit complex
A little bit long
Boot Samsung into Safe Mode
Encounter some software issues
A little bit complex
A little bit long
Wipe Cache Partition
Encounter some software issues
Force Restart
Encounter a few software issues
Charge the Samsung Device
Encounter battery problem

Now we will introduce all the above methods according to the success ratio of each reparation solution.

1. Fix Samsung Phone Won't Turn via All-in-One Software

Recently, more and more Android system repair tools have been released and we have been testing one named iMyFone Fixppo for Android internally. Honestly speaking, it works well and there will be much more to expect.

  • It is able to repair all Android system issues.

  • It is easy to understand and to use, so you do not need to know much about technology.

  • All Samsung phones and tablets are supported well.

  • It runs with the highest repair rate in this field.

  • It is a trustworthy software that has been trusted by many famous websites.


Step 1: After you install Fixppo for Android onto your computer, you can go to the home page and click the 'Start' button. You will be given instructions at this stage and should input all the details requested. Once you have done this click "Download Firmware". You must make sure you have downloaded the right fix or you could cause issues with your device. If you are 100% sure everything is correct, go ahead and click "Start".


Step 2: For a successful fix, the device must be in download mode and attached to your PC. If download mode is on, the fix will start automatically; if not, you need to take the on-screen steps to do that.


Step 3: As soon as the repair has completed, the device will restart automatically.


2. Hard Reset Samsung Phone in Recovery Mode

If you want to hard reset your device, please note that this method will completely erase all the contents on your Android.

Step 1: Go to the Recovery screen and choose Factory Reset. The process will take some time to complete.

Step 2: Once the process is over, the phone will restart automatically.

Step 3: Now, set up your Samsung phone from scratch.


3. Boot Samsung Device into Safe Mode

Now you can try to boot your device in safe mode to confirm whether there is no problem with the built-in apps or software.

Step 1: Keep pressing the Power button until you see the Samsung logo.

Step 2: Now, leave the power button and press and hold the volume down button. Your device will reboot itself.

Step 3: Once the phone is turned on, "Safe Mode" will be seen at the bottom. Uninstall any third-party apps if you find them incompatible.


4. Wipe Cache Partition on Galaxy Phone

As you use your phone, it gets filled with lots of unwanted cache data. Many issues can get fixed after wiping the cache data. It also keeps your device trouble-free in the long run.

Step 1: Press and hold the Power button, Home button and Volume Up button together for a few seconds. When you see the Samsung logo on your device, leave only the power button.

Step 2: You can see multiple options on the recovery screen. Use Volume down key and reach "Wipe Cache Partition". Now, use the power button to select it. The process will get over in a few minutes. Then select Reboot System Now. Check if your phone is turning on.


5. Force Restart Samsung Galaxy Phones

There are chances of this issue getting solved after you restart your phone. This is the simplest and safest method as you will not lose any data from your phone, but this method can only fix a few issues. Follow the steps below to reboot your Samsung Galaxy phone. So hold the volume down key and the power button at the same time for 10-20 seconds.


6. Charge Your Samsung Device

When the phone's battery completely drains out, it will not turn on. Many of us run heavy apps and widgets on our phones. There are also operations running in the background apart from the regular app and system updates.

Many users don't realize this and immediately search the internet - what to do when your Samsung phone won't turn on?

So, charge your phone and then check whether you are able to turn on your phone. Connect your phone to the original charger that came with the phone and plug the charger to the wall socket. Leave the phone and let it charge for a few minutes. Then, check if your phone is turning on.



Whenever your Samsung phone won't turn on, view all the methods carefully and try them for fixing this issue. Feel free to leave your comments below and ask queries from the experts.


By  Robert Moore , to Android Issues

Posted on Jun 13, 2019  ( Updated: Oct 15, 2019 )

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