[2020] Samsung Phone/Tablet Frozen - 3 Solutions & 4 Tips

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This latest article is all about solutions for the frozen Samsung tablet or phone issue. Having a branded Samsung phone or tablet is very exciting at first. But if the same device starts giving problems, you may get infuriated whenever you use the phone. Among the multiple problems that the users face in Samsung devices, the freezing issue is very common worldwide.

One of the users reported that suddenly her Samsung phone frozen when she took it out to check the mails in the morning. She said she wasn't able to call or message anyone as the screen was not responding to her commands. We have received numerous complaints similar to this.

Top 3 Solutions to Fix Samsung Phone/Tablet Frozen

There are many more users that encounter this issue. So, to help all those readers, we have given top ways to fix this issue. 

Or you can check the comparison first.

2. Factory Reset
3. Force Restart
Success Rate
Operating Difficulty
Required Time
When to Choose
Encounter all software issues
Encounter some software issues
Encounter a few software issues

Solution 1. Fix via The Best Android System Repair Software

Most of the time, Samsung phone or tablet gets frozen due to the system issues, so the common ways like clearing app cache and data cannot work properly. Here one of the best ways to fix the Samsung frozen screen problem is to use a professional Android OS repair tool. iMyFone Fixppo for Android is the most popular one for fixing all kinds of system issues on all Samsung devices.

  • Repair Samsung System Issues with 100% Success Rate: all the Samsung software issues can be solved completely.

  • Fix Samsung Software Problems in 3 Clicks: only 3 clicks can finish this fix process.

  • Full Compatibility: all Samsung phones and tablets are supported well.

  • 100% Secure to Use: iMyFone Fixppo for Android has already been trusted by many professional media sites like Macworld, Cult of Mac, Payetteforward, Makeuseof and so on.


You just need to follow the instructions to use this tool.

Step 1: After downloading and installing, open Fixppo for Android on your PC and click on Start. You need to download the firmware by entering the device details correctly.


Step 2: Within seconds the firmware will be downloaded and extracted automatically. If the information displayed is correct, click on the Start button and proceed to connect your device to the computer. The device should be in "Download Mode" before fixing.


Step 3: As soon as the device is in Download mode, all the Android issues on it will be fixed. You need to make sure you don't disconnect your phone from the computer or use it until the process gets over, else it may get bricked. After the fixing process is over, the phone will restart automatically.


A lot of users have downloaded the software and fixed various kinds of issues on their Android devices every day. In addition, you will get the life-time and free technical support on the iMyFone company. Do not hesitate to try your own plan now!  

Solution 2. Factory Reset Your Samsung Device in Recovery Mode

Factory resetting your device is also one method to solve the Samsung frozen screen issue. You should know that this method will completely erase all your data. Also, this only can fix minor software glitches and that means most system issues cannot be solved completely.

Step 1: Press and hold the Home, Power and Volume button together to enter recovery mode.

Step 2: Navigate using the Volume keys and select Wipe Data/Factory Reset using the Power button.

Step 3: Next, choose Yes, Erase All Data. The device will reset to its original settings. 


Solution 3. Force Restart Your Frozen Samsung Phone/Tablet

You can also force restart the device and try to solve the issue. This method will not affect the data on your device generally, but the success rate is very low.

Step 1: Press and hold the Power button along with the Volume down button. Don't leave the button until the screen goes black.

Step 2: Now press and hold the Power button to start the phone.


Tip. 4 Ways to Prevent Samsung Phone/Tablet Frozen Issue Later

Using the above methods, the issue will easily get solved. But you must do not want to encounter this issue in future. Thus we will offer some ways to help you prevent it from getting frozen.

Way 1. Clear Cache Partition

Clearing the cache partition from time to time to avoid this error in future. This should be done in the Recovery mode. 

Step 1: Enter Recovery mode (refer to solution 3 in the above part).

Step 2: Use Volume keys to navigate to Wipe Cache Partition and select it using the Power button.

Step 3: After that, choose Reboot Device to restart the device.


Way 2. Remove Problematic Third-Party Apps

You should never install third-party apps on your device. Remove them immediately if you have installed any and download what you need from the official Google Play store.

Step 1: Go to Settings -> Application Manager.

Step 2: Tap on the app that you want to uninstall.

Step 3: Tap Uninstall.


You can also long-press on an app icon and then tap on Uninstall in the Home screen.

Way 3. Reset App Preferences 

This method will reset all the apps' preferences to default.

Step 1: Open Settings and select Apps & notifications. 

Step 2: Then tap on See all apps.

Step 3: Tap on three dots on the top right corner and choose Reset app preferences from the menu.

Step 4: You will get a pop-up window. Tap on Reset apps.


Way 4. Update Android OS in Time

You need to make sure that your Android device is always running on the latest Android OS version. Some minor issues can be solved automatically after updating to the latest version.

Step 1: Go to Settings -> About Phone.

Step 2: Tap on System Update. Your device will begin checking for new software updates.

Step 3: If available, tap on Update. The device will download and install the update.



The solutions given in this article will definitely help you fix the Samsung frozen screen issue on your device. After that, if you don't want your device to get frozen in future then follow the tips carefully given above. Use the comment section below if you want to share something important with us. 


By  Robert Moore , to Android Issues

Posted on Jul 26, 2019  ( Updated: Feb 12, 2020 )

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