[Fixed] My Android Phone Screen Went Black but Still Works

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Even the most premium Android smartphones can have flaws in them. We have seen people complaining about the black screen of death error. This is one of the most common errors that are faced by a lot of Android users. If you also have encountered this error, you will be happy to read this latest post.


Today I was using my Samsung phone. My phone screen went black but still works. Because of this, I'm not able to use the phone. During incoming calls, I could hear the phone's ringtone. I was also able to hear the sounds of receiving notifications and messages. But I couldn't see who is calling or who is messaging. I have removed the battery and put it back. I have also charged it for around two hours but without any success. Please help me to get rid of this situation

We received this email just a few days ago. The black screen of death error is a serious issue and it should be fixed immediately. There are various reasons why this error occurs on certain models. After a lot of research, we have found the perfect solution for getting rid of this error. We will explain some of the reasons and solutions accordingly in the next part.

Part 1. Unknown Software/System Errors  & 3 Fixes

The screen may turn black if there is a critical system error on your device. Once this happens, it is very difficult to boot the phone. This is one of the most common reasons for screen turning black, but we have given fixes for these kinds of system errors.

Before choosing the one you want, you can view the brief introduction of them.

1.2 Factory Reset
1.3 Force Restart
Success Rate
Operating Difficulty
Required Time
When to Choose
Encounter all system/software issues
Encounter only some software issues
Encounter only a few software issues

Fix 1. Use an All-in-One Android System Repair Tool

Are you tired of this error? There is a professional tool for fixing all kinds of Android system errors on your devices. iMyFone Fixppo for Android is an all-in-one software that is developed to do this task.

  • It is developed using the latest technology and it can fix the error within minutes.

  • Fixppo for Android tool is compatible with all the Android OS versions and works on thousands of Android phones and tablets.

  • With the fastest repairing rate and a 100% success rate, you can easily fix your Android issues.

Just follow the steps given below and fix this issue with just a few clicks. But before that, download and install Fixppo for Android on your computer.

Step 1: Open Fixppo for Android tool and click on the Start button on its main page. Enter your device details and select other options carefully and click Download Firmware. The firmware will be downloaded and the software will be extracted by the program.


Step 2: Now, connect your device to the computer. Before you start fixing the issue, you need to put the device in Download mode.


Step 3: Once the device enters the Download mode, all the Android issues will be fixed automatically. Make sure you don't disconnect the device or use it until the fixing process gets over, else the device can get bricked. After the fixing process is over, the device will restart with the screen working again.


Fixppo for Android is an advanced tool that has helped millions of smartphone users and many professional websites have recommended it. Fix this device screen black but still works issue by trying this tool today.


Fix 2. Factory Reset Your Android Device

Another way to fix this issue would be to factory reset your device. This can be done only by accessing the Recovery mode.

Step 1: Press the Power, home button and Volume down button together and hold them until your device turns on.

Step 2: Now navigate using the volume keys and select Recovery mode using the Power button.

Step 3: Navigate using the Volume keys and select Wipe Data/Factory Reset using the Power button.

Step 4: Next, choose Yes, Erase All data using the power button. The device will erase all the contents of your device and reset to its original settings.


Fix 3. Force Restart Your Android Device

You can also force restart your Android device and try to fix the black screen of death error.

Step 1: Press & hold the Power button along with the Volume down button. Don't leave the button for a few minutes as the device will completely turn off.

Step 2: Now press and hold the Power button to start the phone.


Part 2. Battery-Related Errors & 2 Fixes

Do you know this issue can also occur because of battery-related errors? If the battery has become too old or there are any other issues with the battery, your device screen can suddenly turn black.

Fix 1. Charge Your Device for at Least 30 Minutes

The screen may turn black even if there is no battery left in the device. If that is the case, keep your phone on charge for at least 30 minutes. Connect your phone to the charger and plug it to the power socket. Wait for a minimum of 30 minutes and then turn on your phone.


Fix 2. Remove or Change the Battery

If the phone doesn't turn on even after charging, you may want to replace the battery and check if the phone turns on.

If the battery is removable, remove the back cover and replace it with a new one. If the battery is non-removable, you will have to take help from a professional for replacing the battery.


Part 3. Hardware-Related Errors & 2 Fixes

If you have recently dropped your phone, the chances are that you may have damaged the display or the connections to the motherboard might have loosened.

Fix 1. Find a Repair Shop Near You

You will not want to damage it further by opening the phone and checking for yourself. The safest way would be to find a repair shop near your home. Get it checked by a professional and let him tell you what is the exact issue.

Fix 2. Contact Your Android Device Service Center

If none of the methods works in fixing the issue and there is no repair shop nearby, you need to contact the manufacturer's service center. If there is a hardware issue, the technician will check and tell you the exact problem.


The issue of your Android device screen turning black can be but still works is very frustrating as you cannot use the phone and access the data stored in it. But luckily we have given comprehensive solutions pertaining to the problem you are facing. For more information on this problem and solutions, you can ask through the comment section below. 


By  Robert Moore , to Android Issues

Posted on Aug 20, 2019  ( Updated: Oct 15, 2019 )

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