9 Ways to Fix Android Phone Can’t Make or Receive Calls

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Android devices are famous for their advanced and easy to use functionalities. Many people prefer using Android devices more than any other OS running devices. Many users have reported online stating "my phone won't receive calls". Some people also said that they can't make or receive calls on Android. This is a common issue and if you have also faced it, then there is no need to panic. With the help of this article, you will be able to solve this issue in no time.

There are some common troubleshooting techniques that you can use to fix the issue of making or receiving calls on Android. Here are the best ones described for you -

1. Fix Your Android Phone Call Problem in A Quick Way

If you want to make a call or receive calls on your Android device but you can't make or receive calls on Android, then the best way to solve it is by using a third-party tool. You need a tool that can guarantee your system safety and repair your Android system with speedy and successful results. iMyFone Fixppo for Android is such a software that can allow you to solve this call related issue of Android in no time. This tool is really easy to operate and it can solve various Android system issues with advanced technology.


  • No previous skills required to operate this tool.

  • Ensures successful system recovery with advanced technology.

  • It has the fastest speed and finishes system recovery in no time.

  • Repairs many Android system issues without breaking a sweat.

  • It supports thousands of Android devices and recommend by the many websites.


Step 1: First you need to download, install and launch the software on your computer.


Step 2: Then, provide your device information correctly to download the device firmware package of the Android device.


Step 3: Connect your Android device to the computer and put it into "Download Mode" by following the on-screen instructions.


Step 4: Finally, the program will automatically start repairing your device when your device enters "Download Mode". The device will restart automatically when this whole thing is finished.


2. Restart Your Phone

Restarting your phone is one of the most basic solutions to this problem. Restarting is a very normal solution to any problem of Android device but sometimes this normal step solves big problems easily. So before trying technical solutions, try to start with restarting your phone. Long press the power button and when you get a pop-up window on your mobile, tap on "Restart device".


3. Check Auto Reject List

Many times when you can't make a phone call to a particular person the reason might be you have put that particular person in a call block list. Call blocking is a feature that puts the caller in a blocklist and he can't make calls to you. This option is also called the Auto reject list where when you place a caller the calls of that particular caller will be rejected automatically. Make sure to check the Auto Reject list if you are unable to receive a particular call.

4. Check Safe Mode

You can check if the safe mode feature is turned on in your android phone. Safe mode prevents the phone from using any third-party apps and that will help you understand what's causing the problem. Here is how to use safe mode on your Android device -

  • First, you need to turn the phone off and then press and hold the "Power" button after you see the device model name.

  • Release the "Power" button when you see your phone manufacturer's logo on the display. then press and hold the "Volume Down" button until your phone restarts.

  • After your phone restarts, you will see the Safe Mode badge in the bottom left corner of the device screen. Then you can release the "Volume Down" button.


The device will run in safe mode now. You need to test a call. If making and receiving calls in safe mode is okay, then it means that a third-party app is causing the error. You need to think when the error started showing up and what app you downloaded and installed before this problem began. So you just have to uninstall the most recent apps one by one that you have downloaded. Finally, test the calls again to check if everything is working properly.

5. Check SIM Card

You need to make sure that your SIM connection is okay. You have to turn off the mobile-first and then take off the back cover and remove the battery. Then check if the SIM is placed correctly in the SIM holder. After ensuring that your SIM is placed correctly in the SIM holder turn the phone on.

6. Reset the Network Settings

If other troubleshooting is not working, you can try resetting the network settings in your settings option. Sometimes a resetting can solve the network signal related problems and you can then make and receive calls on your phone.

  • First, go to the "Settings" menu.

  • Then you have to scroll down to select "General Management".

  • Tap on "Reset" and select "Reset network settings". You will be asked to confirm if you want to reset the network settings, tap on "Yes" to proceed.


7. Reset APN (Access Point Names) Setting

You can reset the APN setting from your phone settings. This resets the access point for your network connection. Sometimes with a new network access point establishes the connection of your network more properly allowing you to make phone calls and receive them. Here is what you have to do to reset your APN settings -

  • First, you need to go to your "Settings" menu and select "Connections".

  • Then tap on "Mobile Networks" and "Access Point Names".

  • You will see the "3 Dots" here, tap on it and then select "Reset to Default".


8. Factory Reset Your Phone

You can try restoring your factory settings so that all the settings go back to the initial stage. This might solve your problem and you will be able to make and receive phone calls. It removes everything in your phone except the data on your SD card. You can also remove the SD card before resetting your phone to stay safe. To do this -

  • First, you have to go to the "Settings" menu.

  • Then scroll down and select "Backup and Reset" option.

  • Finally, tap on "Factory Data Reset". Your phone will ask if you want to restore your phone to factory defaults because it will wipe everything. Confirm it by tapping on "Yes/OK" and your phone will reset to its factory settings.


9. Contact Your Carrier

It is important to check if the phone bills are paid from time to time. The reason why you can't make a phone call may be that your network connection is cut off by your service connection provider. You might have set an auto-bill feature linking it to your bank account. It might fail for some reason and your phone bills might not have been paid. To avoid this problem it is helpful to check that your bills are properly paid. Also if there is any kind of technical problem, you can contact the customer support to solve this issue.


If you can't make or receive calls on Android, then all the information in this article is a clear and precise solution for solving it. Being unable to make or receive calls on an Android device can be very frustrating. But if you follow the guideline from here, you will easily be able to solve it in no time.


By  Miller Walton , to Android Issues

Posted on Aug 02, 2019  ( Updated: Oct 15, 2019 )

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