How to Fix Android File Transfer Not Working

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While most of the features on your Android device usually remain stable, there are times when they behave abnormally due to various reasons. One of the common issues amongst Android users is the Android file transfer feature is not working anymore on their devices. If you happen to have the same issue on your device and are looking for a soluton, you have come to the right place.

The following guide offers some of the best ways to get rid of the Android file transfer issues so you can transfer files from your device over to your computer without any issues. Before you jump onto the solutions, though, you may want to find out what is causing the issue on your device.

There are various reasons as to why the Android file transfer feature is not working and some of the possible reasons are:

  • The USB cable you are using is broken.

  • The file transfer feature is disabled on your device.

  • The physical USB port is not functioning on your computer.

  • You have apps on your computer that are causing interference.

Part 1. 7 Enable USB Debugging on Your Device

Tip 1. Inspect the USB Cable

You may want to check the condition of the USB cable to ensure it is not broken and is functional. If you see any damage to your cable, it is likely the cable is the culprit here and that is why you are unable to transfer files to your computer.

Get the cable replaced with a new high-quality one and check if you can then transfer files.

Tip 2. Enable USB Debugging on Your Device

The first thing you may want to do to fix the issue is to turn on the USB debugging option on your device. It is pretty easy to find and turn it on and the following shows how.


  • On your device, head to Settings and tap on Developer options.

  • You will find the USB debugging option on the following screen.

  • Turn its toggle to the ON position and the feature will be enabled on your device.

Tip 3. Enable File Transfer on Your Android Device

When you connect your device to your computer, you must have the file transfer feature enabled on your device. If it is not, your computer will not recognize your device as storage and you will not be able to transfer your files.


  • To enable the feature, connect your device to your computer and pull down the notifications bar.

  • Tap on the connection option and select File transfer. It will let you transfer files to and from your device.

Tip 4. Update the Version of Android OS on Your Device

If you are running an obsolete version of Android on your device, you may want to update your device to the latest version of the OS to fix the issue. Older versions often have issues in them and it is always recommended that you keep your device up to date with newer versions of the Android OS.


  • To update the OS on your device, head to Settings and tap on System.

  • Tap on System updates and you will be able to download and install the latest version of the OS on your device.

Tip 5. Uninstall the Samsung Kies/Smart Switch Apps

Sometimes both the Samsung Kies and the Smart Switch apps cause issues while you try to transfer files from your device over to your computer. Therefore, it is suggested that you uninstall these apps before you initiate the file transfer process. You may remove these apps as you would any other apps from your devices.

Tip 6. Reinstall the Android File Transfer Utility

If you happen to use the Android File Transfer utility on your Mac to transfer files, you want to make sure the app is functional and can transfer files. If you notice any issues with the app, uninstall the app and then reinstall it from its official website on your machine. Reinstalling the app should fix the file transfer issues you are currently facing on your device.


Tip 7. Activate USB Debugging on Your Device

If you want to enable the USB debugging option u cannot find it anywhere, it is because on your device but yothe option is not visible by default. You need to turn the option ON from the Settings app for it to be visible on your device.


  • Head to Settings on your phone and tapping on Build number 7-8 times.

  • Then it will say you are a developer and see the USB debugging option in the Developer options section in settings.

Part 2. Try Other Solutions to Fix Your Problem

Solution 1. Use iMyFone Fixppo for Android to Fix the Issue

If the basic Tips shown above did not do the job for you, you may want to use a more professional program to repair the issue on your device.

iMyFone Fixppo for Android is a professional Android OS repair tool that can fix most of the issues in your Android device and get it back to normal. You don't have to be tech-savvy to use this tool. Any normal phone user can follow the instructions given on the screen to fix the issue. This tool is designed using the latest technology and has the highest success rate in repairing Android problems. It has been recommended by many famous webistes.

The followings are how the software works:

  • Download and install the software on your computer. Launch the software and click on Start.

  • fixppo-android-guide-1

  • Enter your device details on the following screen and click on Download Firmware. It will download a firmware for your device.

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  • Wait while it downloads the firmware and saves it to your computer.

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  • Connect your device to your computer and click on Start in the software.

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  • Follow the on-screen instructions to put your device into the download mode. The software will then start repairing your device.

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  • When the repairing has been succeeded, your device will restart automatically and you can transfer files from it to your computer.

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    Solution 2. Use Mobile Transfer to Fix the Issue

    Gihosoft Mobile Transfer is a nice little tool that helps you transfer files from your device to your computer. You may use the tool to perform your transfer tasks if the default transfer option does not work for you.


    It is more easier to use the tool and you will have transferred your files to your computer in no time.If you are encountering the file transferring problem, the above guide should teach you how to fix the issue and get the feature to work. We hope the guide helps you out with your file transfer tasks.


By  Miller Walton , to Android Issues

Posted on Jul 17, 2019  ( Updated: Oct 15, 2019 )

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